Ports & Ferries is not affiliated with any of the shipping companies or ports’ management. We are simply a travel hub where visitors can check the different shipping schedules, fares, news, and even information about the different ports or piers.
If you have questions about the ferry schedules, please refer to the contact numbers or email addresses provided on the shipping company’s individual routes. You can find the list of the different ferry companies here.
Ports & Ferries does not manage online bookings instead, we only provide links to our affiliate partner, 12Go, from who you can purchase your ferry tickets. If you booked a ticket from the 12Go website, you can request a refund by heading to their support page, scroll to the bottom, and enter your Email address and Booking ID. Additionally, there should also be some FAQs on that page that may interest you.
If you did not purchase a ticket from 12Go, then you must ask for a refund by contacting or visiting the ticketing office or ticketing agent from where you bought it.
For contributions and suggestions, please email [email protected].